Thousands of PIP claims are refused every year — often not because someone isn’t eligible, but because of avoidable mistakes. Understanding the most common reasons for refusal can help you avoid the same outcome.
❌ Reason 1: Not Giving Enough Detail on the Form
If your PIP2 form lacks detail or skips important information, the assessor may underestimate how much help you need. Always use examples, explain bad days, and say if you need help or aids to complete tasks.
❌ Reason 2: The Assessor Didn’t Understand Your Condition
Some conditions — especially mental health, neurological or fluctuating conditions — are harder to explain. Be clear, repeat key points, and bring supporting evidence that confirms your difficulties.
❌ Reason 3: You Downplayed Your Struggles
Many people try to ‘stay strong’ or act capable during the assessment. This can lead to a misleading report. Always be honest about what you can’t do — and explain if things take longer, cause pain, or need supervision.
❌ Reason 4: Inconsistent Answers or Contradictions
If what you say doesn’t match your PIP2 form, or you contradict yourself in the assessment, it can raise doubt. Review your form before the appointment and keep your answers consistent and clear.
❌ Reason 5: Missing the Assessment or Not Returning the Form
If you miss your assessment or fail to return the PIP2 form, your claim will usually be closed. Always contact the DWP as soon as possible if there’s a delay or issue.
🛠 What to Do If You’ve Been Refused
If you believe your decision was wrong, you can ask for a Mandatory Reconsideration and then appeal. Many decisions are overturned at this stage — especially when more evidence is added.
🔗 Related Articles
- Preparing for Your PIP Assessment
- What to Expect at a PIP Assessment
- Supporting Evidence for Your PIP Claim
ℹ️ Note: We provide general information only. Always seek official guidance on GOV.UK if your claim is refused.
