Applying for PIP might feel overwhelming, but we’re here to make it simple. Below you’ll find step-by-step instructions on how to start your claim, what you’ll need, and what happens next.
📞 Step 1 – Call to Start Your Claim
To begin your PIP application, you need to call the Department for Work and Pensions (DWP). They will ask for basic information and then send you a form to complete.
- PIP New Claims Phone: 0800 917 2222
- Textphone: 0800 917 7777
- Relay UK: 18001 then 0800 917 2222
Phone lines are open Monday to Friday, 9am to 5pm.
📮 Step 2 – Complete the 'How Your Disability Affects You' Form
This is the main part of your application. You'll receive a form in the post, officially called the PIP2 form. It asks about how your condition affects your daily life and mobility.
Be honest and detailed. Use real examples from your daily routine. You can use extra paper if needed.
📄 Step 3 – Send Supporting Evidence
Include copies of medical letters, test results, prescriptions, or any documents that support your claim. The DWP recommends sending them with your PIP2 form.
🧑⚕️ Step 4 – Attend a Health Assessment
Most people will be invited to an assessment with a health professional, either in person, by phone, or by video call. This is to confirm how your condition affects your life. You can bring someone with you if attending in person.
🧾 Step 5 – Wait for a Decision Letter
After your assessment, the DWP will make a decision and send you a letter explaining your result, your points score, and the amount (if any) you’ll receive.
If you're not happy with the result, you have the right to request a Mandatory Reconsideration and possibly appeal.
🔗 Useful Links
ℹ️ Important: PIPGuide.co.uk is an independent website and not part of the DWP or GOV.UK. Always check the official government site for the most up-to-date info.
