If your PIP claim has been refused or awarded at a lower rate than you expected, you have the right to challenge the decision. Here's how the appeal process works — and how to give yourself the best chance of success.
📩 Step 1: Request a Mandatory Reconsideration
This is the first stage of challenging a decision. You must ask the DWP to look at your case again. You can do this:
- By phone: 0800 121 4433
- By post: The address will be on your decision letter
- Online: Request Reconsideration Online
You must do this within 1 month of the date on your decision letter.
📝 What to Include
Explain clearly why you disagree with the decision. Refer to specific activities and points if you can. You can also send in extra supporting evidence.
📬 Step 2: Wait for a New Decision
The DWP will review your case and send you a letter with the outcome. If they don’t change the decision, you can move on to an appeal.
⚖️ Step 3: Submit Your Appeal
You can appeal to an independent tribunal. You’ll need to complete the online form or send in an appeal form (SSCS1). You must include your Mandatory Reconsideration Notice.
- Online appeal: Appeal a Benefit Decision
🎙️ Step 4: Attend Your Tribunal
You’ll be invited to a hearing — usually by phone, video, or in person. A judge and a medical or disability expert will ask you questions. You can bring someone with you or send written evidence.
📢 Step 5: Get a Decision
The tribunal will usually make a decision the same day or send it by post. If successful, your award will be backdated. If unsuccessful, you can only appeal further on a point of law.
🔗 Related Articles
- Common Mistakes When Applying for PIP
- Common Reasons for PIP Refusal
- What Is a Mandatory Reconsideration?
ℹ️ Note: PIPGuide.co.uk is not affiliated with the DWP. Always check GOV.UK for the latest appeal process details.
